This Privacy Policy explains how Quantum Globe Pte Ltd ("Company", "we", "us", or "our"), as the holding company of Lambency Detailing, collects, uses, discloses, and protects personal data in accordance with the Singapore Personal Data Protection Act 2012 (PDPA).
This policy applies to your use of https://lambencydetailing.com/ (the "Website"), online bookings, WhatsApp and social media enquiries, and marketing campaigns.
- Personal Data We Collect
We may collect personal data that you voluntarily provide, including but not limited to:
- Name
- Email address
- Contact number
- Vehicle-related information (where relevant)
- Booking, enquiry, or service-related details
When you browse the Website, we may also automatically collect limited non-identifiable information such as IP address, browser type, pages visited, and usage data.
If you are only browsing the Website, we do not collect information that directly identifies you as an individual.
- Images and Media
If you upload images to the Website (where applicable), please avoid uploading images containing embedded location data (EXIF GPS). Visitors may be able to extract such data from images displayed on the Website.
- Purposes of Collection, Use, and Disclosure
We collect, use, and disclose personal data for the following purposes:
- Responding to enquiries and communications
- Processing online bookings and providing car detailing services
- Customer administration and internal record keeping
- Improving our services, marketing, and Website experience
- Sending service updates and promotional communications
- Complying with legal and regulatory obligations
- Marketing and Promotional Communications
We may use the personal data you have provided to send you promotional communications, marketing campaigns, special offers, or updates relating to Lambency Detailing’s services via email, messaging platforms, or social media, where permitted under applicable law.
You may opt out of receiving such promotional communications at any time by contacting us via the Contact Us page on the Website. Upon receiving your request, we will cease using your personal data for marketing purposes within a reasonable timeframe.
- Online Bookings, Messaging Platforms & Social Media Advertising
When you make an online booking, submit enquiries via WhatsApp, Facebook, or Instagram, or respond to our advertisements on social media platforms (including lead forms or click-to-message advertisements), you acknowledge and consent that:
- Your personal data may be collected directly by us and/or via third-party platforms such as Meta Platforms Inc.;
- Your personal data will be used to respond to enquiries, process bookings, provide services, and send follow-up or promotional communications; and
- Such third-party platforms may collect, process, and store personal data independently in accordance with their own privacy policies.
We only collect, use, and disclose personal data that is reasonably necessary for the above purposes and in accordance with the PDPA.
- Cookies and Website Analytics
Cookies are used to analyse Website traffic and improve functionality. Information collected through cookies is used for statistical purposes only.
You may disable cookies through your browser settings, although doing so may affect certain Website features.
- Data Security
We implement reasonable physical, technical, and administrative safeguards to protect personal data against unauthorised access, disclosure, alteration, or loss. While we take security seriously, no method of electronic transmission or storage is completely secure.
- Disclosure of Personal Data
We do not sell personal data. We may disclose personal data where required by law, to protect our legal rights, or to trusted service providers who are contractually bound to confidentiality obligations.
- Access, Correction, and Withdrawal of Consent
You may request access to or correction of your personal data, or withdraw consent to its use, by contacting us via the Contact Us page.
We will respond within a reasonable timeframe in accordance with PDPA requirements.
- Changes to This Policy
We may update this Privacy Policy from time to time. Changes will take effect upon posting on the Website. Continued use of our services constitutes acceptance of the revised policy.
- Contact Us
For questions or requests relating to personal data protection:
Quantum Globe Pte Ltd
Email: lambency@quantum-globe.com
Last updated: January 2026
Ubi Outlet: (65) 9658 5808
