ALL IN ONE SOLUTIONS

This Privacy Policy explains how Quantum Globe Pte Ltd ("Company", "we", "us", or "our"), as the holding company of Lambency Detailing, collects, uses, discloses, and protects personal data in accordance with the Singapore Personal Data Protection Act 2012 (PDPA).

This policy applies to your use of https://lambencydetailing.com/ (the "Website"), online bookings, WhatsApp and social media enquiries, and marketing campaigns.

1. Personal Data We Collect

We may collect personal data that you voluntarily provide, including but not limited to:

• Name
• Email address
• Contact number
• Vehicle-related information (where relevant)
• Booking, enquiry, or service-related details

When you browse the Website, we may also automatically collect limited non-identifiable information such as IP address, browser type, pages visited, and usage data.

If you are only browsing the Website, we do not collect information that directly identifies you as an individual.

2. Images and Media

If you upload images to the Website (where applicable), please avoid uploading images containing embedded location data (EXIF GPS). Visitors may be able to extract such data from images displayed on the Website.

3. Purposes of Collection, Use, and Disclosure

We collect, use, and disclose personal data for the following purposes:

• Responding to enquiries and communications
• Processing online bookings and providing car detailing services
• Customer administration and internal record keeping
• Improving our services, marketing, and Website experience
• Sending service updates and promotional communications
• Complying with legal and regulatory obligations

4. Marketing and Promotional Communications

We may use the personal data you have provided to send you promotional communications, marketing campaigns, special offers, or updates relating to Lambency Detailing’s services via email, messaging platforms, or social media, where permitted under applicable law.

You may opt out of receiving such promotional communications at any time by contacting us via the Contact Us page on the Website. Upon receiving your request, we will cease using your personal data for marketing purposes within a reasonable timeframe.

5. Online Bookings, Messaging Platforms & Social Media Advertising

When you make an online booking, submit enquiries via WhatsApp, Facebook, or Instagram, or respond to our advertisements on social media platforms (including lead forms or click-to-message advertisements), you acknowledge and consent that:

• Your personal data may be collected directly by us and/or via third-party platforms such as Meta Platforms Inc.;
• Your personal data will be used to respond to enquiries, process bookings, provide services, and send follow-up or promotional communications; and
• Such third-party platforms may collect, process, and store personal data independently in accordance with their own privacy policies.

We only collect, use, and disclose personal data that is reasonably necessary for the above purposes and in accordance with the PDPA.

6. Cookies and Website Analytics

Cookies are used to analyse Website traffic and improve functionality. Information collected through cookies is used for statistical purposes only.

You may disable cookies through your browser settings, although doing so may affect certain Website features.

7. Data Security

We implement reasonable physical, technical, and administrative safeguards to protect personal data against unauthorised access, disclosure, alteration, or loss. While we take security seriously, no method of electronic transmission or storage is completely secure.

8. Disclosure of Personal Data

We do not sell personal data. We may disclose personal data where required by law, to protect our legal rights, or to trusted service providers who are contractually bound to confidentiality obligations.

9. Access, Correction, and Withdrawal of Consent

You may request access to or correction of your personal data, or withdraw consent to its use, by contacting us via the Contact Us page.

We will respond within a reasonable timeframe in accordance with PDPA requirements.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will take effect upon posting on the Website. Continued use of our services constitutes acceptance of the revised policy.

11. Contact Us

For questions or requests relating to personal data protection:

Quantum Globe Pte Ltd

Email: lambency@quantum-globe.com

Welcome to https://lambencydetailing.com/ (the “Website”). By accessing or using this Website, you agree to be bound by these Terms & Conditions (“Terms”). If you do not agree with any part of these Terms, please discontinue use of the Website immediately.

These Terms should be read together with our Privacy Policy, which forms an integral part of your use of this Website.

1. Definitions

• “Company”, “we”, “us”, or “our” refers to Quantum Globe Pte Ltd, the holding company of Lambency Detailing, with registered address at 140 Paya Lebar Road #09-13 AZ @ Paya Lebar, Singapore 409015.
• “Lambency Detailing” refers to the car detailing business operated by Quantum Globe Pte Ltd.
• “You” refers to any user, visitor, or viewer of the Website.

2. Use of Website

The content on this Website is provided for general information and marketing purposes only and is subject to change without notice.

You agree not to misuse the Website or use it in any way that may impair its functionality, security, or availability.

3. No Warranties

To the fullest extent permitted by law:

• This Website and its contents are provided on an “as-is” and “as-available” basis.
• We make no representations or warranties, express or implied, regarding the accuracy, completeness, reliability, suitability, or availability of any information, products, or services on the Website.
• Information on the Website may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors.

4. Limitation of Liability

Your use of this Website is entirely at your own risk.

To the maximum extent permitted under Singapore law, Quantum Globe Pte Ltd and Lambency Detailing shall not be liable for any loss, damage, or expense (including indirect, incidental, or consequential loss) arising out of or in connection with:

• Use of or reliance on information or materials on the Website
• Inability to access or use the Website
• Errors, omissions, interruptions, or delays in Website operation

5. Services Disclaimer

Any descriptions, images, or information relating to car detailing services on this Website are indicative only and do not constitute a guarantee or binding offer.

Actual results may vary depending on vehicle condition, usage, and other factors.

6. Intellectual Property

All content on this Website, including but not limited to text, images, logos, design, layout, graphics, and software, is owned by or licensed to Quantum Globe Pte Ltd.

Unauthorised reproduction, distribution, or use of any content is strictly prohibited and may result in civil and/or criminal liability.

7. Third-Party Links

This Website may include links to third-party websites for convenience. These links do not signify endorsement.

We have no control over and accept no responsibility for the content, availability, or privacy practices of such websites. Access to third-party websites is at your own risk.

8. Personal Data Protection

Your use of this Website, online bookings, messaging platforms (including WhatsApp), and social media enquiries may involve the collection and use of personal data.

Such collection, use, and disclosure are governed by our Privacy Policy, which is intended to comply with the Singapore Personal Data Protection Act 2012 (PDPA).

By using the Website or submitting personal data, you consent to such collection, use, and disclosure in accordance with our Privacy Policy.

9. Prohibited Conduct

You agree not to:

• Use the Website for unlawful purposes
• Attempt to gain unauthorised access to any part of the Website
• Upload or transmit malicious code or harmful material
• Interfere with the security or proper functioning of the Website

10. Governing Law and Jurisdiction

You agree to submit to the exclusive jurisdiction of the courts of Singapore for any dispute arising out of or in connection with these Terms or your use of the Website.

11. Amendments

We reserve the right to amend these Terms at any time without prior notice. Any amendments will take effect upon posting on the Website.

Continued use of the Website constitutes acceptance of the revised Terms.

12. Contact Information

For enquiries regarding these Terms & Conditions, please contact:

Quantum Globe Pte Ltd

Email: lambency@quantum-globe.com